Shipping Policy

Last updated: 18 March 2026

1. Shipping Area

Brun Studio currently offers shipping to addresses specified at checkout. Delivery options may vary depending on destination.

2. Processing Time

Orders are normally processed within 1–3 business days unless otherwise stated on the website. During launches, holidays, or high-demand periods, processing times may be longer.

3. Delivery Time

Estimated delivery times are provided as guidance only. Actual delivery time depends on the selected shipping service, destination, and carrier conditions.

4. Shipping Costs

Shipping rates are shown at checkout before payment. Any free shipping threshold displayed on the website applies only where clearly stated and only to eligible orders.

5. Delays

If delivery is delayed, Brun Studio will provide information as soon as reasonably possible. Consumers may have mandatory rights in the event of material delay under applicable law.

6. Incorrect Address Information

The customer is responsible for providing a correct and complete delivery address. Brun Studio is not responsible for failed delivery caused by incorrect address details submitted at checkout.

7. Unclaimed Parcels

If a parcel is not collected or accepted and is returned to us, we may charge the direct costs incurred for return shipping and handling to the extent permitted by applicable law and where this has been clearly disclosed in advance.

8. Damaged in Transit

If your package appears visibly damaged upon receipt, please document the damage and contact us as soon as possible so we can assist further.

9. Contact

For shipping questions, contact us at your official support email address and include your order number where relevant.

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